1. Who we are
This Privacy Policy explains how Laser Cut Property Service DMV (“we,” “us,” or “our”) collects, uses, and protects information when you visit our website, request a quote, communicate with us, or use our property maintenance and landscaping services in Washington DC, Maryland, and Virginia.
2. Information we collect
When you contact us by phone or email, we may collect your name, email address, phone number, property location, requested service, and project details you provide. Please do not send sensitive information such as payment card numbers or government identification.
This website does not collect SMS opt-ins. A phone number alone, a phone call, or an email does not constitute SMS consent. Text messages require separate explicit consent. Previously collected consent records may be retained to honor communication preferences.
Our hosting and security systems may process technical information such as IP address, browser details, request times, and error logs to operate and protect the website.
3. How we use information
- Respond to quote requests and customer questions.
- Coordinate estimates, appointments, scheduling, and requested services.
- Maintain business records and evidence of communication preferences.
- Protect the website, prevent spam, and troubleshoot problems.
- Meet applicable legal obligations.
We use your phone number for text messages about quotes, appointments, scheduling, and property service updates only when you have opted in. Consent for customer care messages does not authorize promotional or affiliate marketing messages.
4. Mobile information & SMS consent
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
SMS consent is voluntary, separate from your quote request, and not a condition of purchase. Contacting us by phone or email does not enroll you in SMS messages. Message frequency varies. Message and data rates may apply. Reply STOP to cancel, or HELP for info. See our Terms & Conditions for the SMS program terms.
5. Sharing of other information
We do not sell your personal information. Non-SMS information may be processed by service providers that support website hosting, secure storage, security, and requested business operations, only as necessary for those purposes. We may disclose non-SMS information when required by law or to protect legal rights and safety. These categories do not authorize sharing text messaging originator opt-in data or consent; the mobile information protections above control.
6. Cookies & external links
This website does not use advertising cookies or marketing trackers. Infrastructure providers may use essential technologies for security and website delivery. Browser settings can control cookies; disabling essential cookies may affect functionality. External websites linked from this site are governed by their own privacy policies.
7. Retention & security
We retain quote requests and business records only as reasonably needed to respond, provide services, resolve disputes, or meet legal obligations. Consent and opt-out records may be retained to demonstrate compliance and honor your communication preferences. We use access restrictions and secure hosting to protect stored requests. No internet transmission or storage system can be guaranteed completely secure.
8. Your choices & rights
You may request access to, correction of, or deletion of your personal information by contacting us. We may verify your identity before fulfilling a request. Rights and exceptions depend on applicable law; some records must be retained for legal or compliance purposes. You can withdraw SMS consent by replying STOP. Withdrawal does not affect your ability to request or receive property services.
9. Children’s privacy
Our services and website are intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided information, contact us so we can address it.
10. Policy updates
We may update this policy to reflect changes in practices or legal requirements. Changes will be posted on this page with an updated effective date. Material changes to SMS purposes require appropriate new consent rather than relying on a previous opt-in.
11. Contact us
For privacy questions, requests, or SMS support, contact Laser Cut Property Service DMV:
Email: justin@newvisiondc.com
Phone: (202) 256-1897
Mail: 548 Old Waugh Chapel Road, Odenton, MD 21113